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Fees & Insurance

Does Blue Cross Blue Shield cover therapy?

If you have a BCBS PPO plan, yes — Caleb is in-network, which means you pay your standard copay and he bills your insurance directly. Other plans can often still cover a significant portion of the cost through out-of-network benefits.

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Blue Cross Blue Shield PPO

In-network with BCBS PPO

Caleb is in-network with Blue Cross Blue Shield PPO. If that's your plan, the process is straightforward: you pay your standard specialist copay or coinsurance per session, and he bills BCBS directly. You don't have to deal with claims, reimbursement paperwork, or up-front costs beyond what your plan requires.

What that costs you specifically depends on your individual plan — deductible, copay tier, and whether you've hit your out-of-pocket maximum. The fastest way to find out is to call the member services number on the back of your card and ask about your mental health benefits for a licensed LMFT via telehealth.

One thing to know: this applies to BCBS PPO plans specifically. If you have a BCBS HMO or EPO plan, the in-network benefit doesn't apply — but out-of-network reimbursement may still be available (more on that below).

Other Insurance Plans

Have a different plan? Out-of-network benefits may still help.

If you have a plan other than BCBS PPO — a different insurer, or a BCBS HMO — Caleb works with you as an out-of-network provider. Here's how that works: you pay the session fee upfront, and Caleb submits all the necessary paperwork to your insurance on your behalf so they can partially reimburse you.

How much you get back depends on your specific plan and your out-of-network deductible. Many plans reimburse 50–80% of the session cost once the deductible is met. It's not as seamless as in-network coverage, but for a lot of people it still makes therapy meaningfully more affordable.

Before you assume your plan won't help, it's worth a quick call. Ask your insurer about your out-of-network mental health benefits — specifically your reimbursement percentage and your deductible for out-of-network services. A lot of people are surprised by how much is covered.

What to ask your insurer

  • "What are my out-of-network mental health benefits?"
  • "What is my out-of-network deductible, and how much have I met?"
  • "What percentage does the plan reimburse for out-of-network therapy?"
  • "Are telehealth sessions covered the same as in-person?"
Session Rates

What therapy costs out of pocket

For those paying out of pocket, or whose insurance reimbursement hasn't kicked in yet:

Individual Therapy

$150

per 50-minute session

Couples Therapy

$200

per 50-minute session

BCBS PPO clients pay their plan's standard copay or coinsurance instead of the full rate. Out-of-network clients pay the full rate upfront and receive reimbursement from their insurer. Not sure what any of this means for you? Reach out and we'll help you figure it out.

FAQ

Common questions about insurance and therapy costs

Does health insurance cover mental health therapy?
Most plans are required to cover mental health care at the same level as physical health care under federal parity law. In practice, that means many plans do cover therapy — either through in-network providers or out-of-network reimbursement. The coverage details vary by plan, so it's worth a quick call to your insurer to confirm what you're actually entitled to.
How much does therapy cost with insurance?
For BCBS PPO clients, you pay your plan's standard specialist copay — often $20–$50 per session once your deductible is met. For out-of-network plans, you pay the session fee upfront and your insurer reimburses a portion. Depending on your plan, you may get 50–80% back after your out-of-network deductible. It varies significantly, which is why calling your insurer directly is the best first step.
Does BCBS cover online therapy and telehealth sessions?
Yes. BCBS PPO covers telehealth therapy sessions the same way it covers in-person visits. Since all sessions with Caleb are via telehealth, BCBS PPO clients access covered sessions from anywhere in Illinois — no commute, no office.
What does out-of-network reimbursement actually mean?
It means the therapist isn't contracted with your insurance plan, so your insurer reimburses you directly rather than paying the provider. You pay the session fee upfront, Caleb submits the paperwork to your insurance on your behalf, and your insurer sends you a check (or applies the credit to your account). It's more steps than in-network, but it can still cut your costs significantly.
What is BCBS mental health coverage?
Blue Cross Blue Shield mental health coverage includes therapy, psychiatric care, and other behavioral health services. For BCBS PPO members, in-network therapy visits are covered at your standard specialist copay — the same way a visit to a doctor would work. BCBS HMO and EPO plans handle mental health differently; check your plan documents or call member services to confirm your benefits.
I'm not sure what my plan covers — what should I do?
Call the member services number on the back of your insurance card and ask specifically about out-of-network mental health benefits, your deductible, and your reimbursement rate. Or just reach out directly — Caleb's office can walk you through what to ask and help you understand your options before you commit to anything. There's also a free 30-minute consultation available so you can figure out if it's a good fit before spending a dollar.

Ready to figure out next steps?

Start with a free 30-minute consultation. No commitment, no pressure — just a chance to talk through what you're looking for and get your insurance questions answered.